Signal Subscription Agreement

CallRadius LLC

Version CR-SIGNAL-2026-09

This agreement is between CallRadius LLC ("CallRadius", "we") and the person or business subscribing to CallRadius Signal ("you"). It takes effect when you accept it during sign-up.

1. What Signal Is

Signal is a reporting product. It reads the data in your Google Local Services Ads account and presents it back to you as reporting, analysis and, depending on your plan, an AI assistant ("HELM").

Signal is not advertising management. We do not run your campaigns, and buying Signal does not make us your agency.

2. Read-Only Access — What We Will and Will Not Do

To provide Signal you connect your Google account and grant us access. Signal uses that connection only to read your Local Services data.

Signal will not change your bids, budgets, campaigns, account settings, or anything else in your Google account. This is enforced in our systems, not merely promised: a Signal-connected account is technically restricted to observation only.

You can disconnect at any time from inside Signal, or revoke our access directly in your Google account settings. Disconnecting stops new data from being collected.

3. Free Trial, Fees and Billing

Your first fourteen (14) days are free. No payment card is required to start the trial, and you will not be charged during it.

You may add a payment card from inside Signal at any time during the trial. If a card is on file when the trial ends, your paid month-to-month subscription begins and the card is charged automatically. If no card is on file, new reporting and data collection pause at the end of the trial; your existing archive remains readable, and adding a card resumes service.

After paid service begins, we charge the card automatically on the same calendar day each month. If a month does not contain that day, the charge occurs on the last day of that month. Prices are per connected Local Services account, in US dollars, and exclude any applicable taxes. There is no setup fee, minimum term, or long-term commitment.

If you change plans during a paid billing period, the difference is prorated by our payment processor.

4. If a Payment Fails

If we cannot charge your card, we will email you and you have a three (3) day grace period. Your dashboard will show the exact date your reporting would pause.

If the payment is still outstanding after that, Signal stops collecting new data for your account. It does not lock you out. Your existing reports remain visible, and collection resumes as soon as a payment succeeds.

5. Cancelling, and What Happens to Your Reports

You can cancel at any time from inside Signal. Cancellation ordinarily takes effect at the end of your current trial or paid billing period; we do not refund part of a paid period.

We retain the reports Signal collected. Google keeps Local Services history for a limited period. If you later restart Signal, the reports we retained are available again rather than beginning from an empty archive.

If you prefer that we delete your data, ask us and we will process the request subject to any records we are legally required to retain.

6. Downloading Your Data

While your trial or paid subscription permits downloads, you can download the current month of your lead data at any time. Earlier months remain viewable in Signal while your account has archive access.

We will provide a complete export of your data on request if you are closing your account and ask us for it.

7. No Guaranteed Results

Signal reports on what happens in your Google account. It does not guarantee leads, calls, bookings, revenue, ranking, or any particular outcome.

Signal depends on Google. If Google changes, limits, delays or withdraws access to Local Services data, Signal's reporting may be reduced or interrupted. That is outside our control, and it is not a breach of this agreement.

8. Accuracy of What We Show You

Signal reports the data Google gives us, together with figures you enter yourself (for example, what a job was worth). Where a figure is an estimate or an allocation rather than a direct measurement, Signal says so on screen. We do not warrant that Google's underlying data is complete or correct.

9. Your Responsibilities

• You confirm you are authorised to connect the Google account you connect.
• You keep your sign-in email secure. Signal signs you in by emailed link, so anyone with access to that mailbox can reach your reports.
• You will not resell, scrape, or redistribute Signal's output as your own product without a separate written agreement with us.

10. Data and Privacy

We process your Local Services data to provide Signal to you. We do not sell it. We may use aggregated, de-identified information that cannot reasonably identify you or your customers to improve our products.

Your lead data may include personal information about your customers. You remain responsible for your obligations to them; we act as your processor in respect of that data.

11. Confidentiality

Each of us will keep the other's non-public information confidential and use it only for the purposes of this agreement.

12. Warranties and Disclaimers

Signal is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose.

13. Limitation of Liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost business.

Our total aggregate liability arising out of or relating to this agreement will not exceed the amount you paid us for Signal in the three (3) months immediately before the event giving rise to the claim.

14. Suspension and Termination

We may suspend or terminate your subscription if you materially breach this agreement, if required by law, or if Google withdraws the access Signal depends on. Where we reasonably can, we will tell you first.

15. Changes to These Terms

We may update these terms. If a change materially reduces what you receive or increases what you pay, we will give you at least thirty (30) days' notice by email before it applies to you, and you may cancel before it takes effect.

We will not raise the price of your existing plan without that notice.

16. General

This agreement is governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. It is the entire agreement between us about Signal and replaces any prior discussions about it.

If any provision is held unenforceable, the rest remains in effect.

Accepted electronically at sign-up. CallRadius records the version of these terms, a SHA-256 digest of their exact bytes, the name entered, and the date, time and IP address of acceptance.